Product
Built for real delivery operations
Plan routes, adapt when the day shifts, keep drivers and customers aligned, and understand performance — without juggling five disconnected tools.
Cadence that matches your brand
When stock SaaS says “eventually,” discrete deployments let us say “next sprint.”
HelloRoute is operated as a segregated codebase and deployment stewarded around your approvals — so workflow experiments, integrations, language, or compliance deltas graduate through a release rhythm your stakeholders control, insulated from unrelated tenants rewriting everyone’s playbook overnight.
Planner map
Plan the full day on one surface — no more spreadsheet hopscotch.
Interactive map with delivery-day and time-slot filters, cities and delivery areas, batch selection on the map, route lines, and a clear split between assigned and unassigned stops.
Route optimization
Shrink drive time while respecting the rules that matter to your business.
Bulk optimize unassigned work, reoptimize a single route when things change, respect time windows and delivery areas, see progress on long runs with recovery if something interrupts, and factor traffic into timing.
Route editing
Adapt when reality changes — without rebuilding the whole plan from zero.
Assign tasks to routes, reorder stops, move stops between routes, and see which routes need another optimization pass after manual edits.
Duration & trimming
Keep shifts realistic before drivers head out.
Maximum route duration guardrails with a trimming review when a route would exceed allowed hours.
Last Mile Pulse
One hub for dispatch, timeslots, and driver coordination.
Workspace with the dispatch board, timeslot view, drivers view, and a priority list for when the board gets busy — for customer service and operations leads.
Live tracking
See what is moving, what is late, and where to intervene.
Dedicated live-tracking map plus in-planner live views so operations can follow progress along the route.
Driver experience
Drivers always know the next stop and current state.
Routes hub, active route with ordered stops, dispatch inbox, and layouts that work well on phones drivers already use in the cab.
Recipient tracking
Share ETAs and status without handing out logins.
Simple share links so recipients can follow a stop without creating an account.
Dashboard
Open the day with health, risk, and workload in one snapshot.
Delivery status mix, ETA performance, active routes, unassigned work, and route distance or duration rollups for the window you choose.
Insights
Explain trends with evidence, not anecdotes.
Filterable analytics with charts and export paths when you need to go deeper than the dashboard.
Traffic heat map
Ground planning conversations in congestion context.
Heat-style view of congestion so planners and leads can ground decisions in real road conditions.
Directory & history
Roster, stops, and past runs stay organized in one system.
Drivers management, assignments, customers directory, and route history for audits and lookups.
Settings & messaging
Tune access, hours, and customer messaging from the product instead of waiting on custom development.
User administration, shifts, driver-app related settings, and WhatsApp template management.